Required skills

communication skills to liaise with internal and external personnel on technical and operational matters

literacy skills to interpret technical documentation such as equipment manuals and specifications

numeracy skills to record and process measurements

planning and organisational skills to organise and maintain equipment

problem solving skills to solve equipment and logistics problems

task management skills to work systematically with required attention to detail and adherence to all safety requirements

technical skills to

read and interpret results from testing routines

use electronic test equipment

use remote maintenance software to

monitor and control a remote system

perform maintenance tasks

upload and download files

Required knowledge

features and operating requirements of electronic equipment

legislation codes of practice and other formal agreements that impact on the work activity

manufacturers requirements for safe operation of equipment

specific occupational health and safety OHS requirements relating to the activity and site conditions

testing methods and performance requirements

troubleshooting and repair procedures

typical issues and challenges that occur on site and when conducting remote maintenance

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify maintenance required

communicate maintenance details to customers and work associates

undertake preventive maintenance routines on site and remotely

conduct and interpret tests

complete documentation

Context of and specific resources for assessment

Assessment must ensure

suitable site for maintenance of a range of equipment

use of test equipment currently used in industry

relevant regulatory and equipment documentation that impact on work activities

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

review of an oral and written report prepared by the candidate including test results and recommendations

direct observation of the candidate maintaining an electronic system on site and remotely

oral or written questioning of required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTTENA Commission an electronic unit

ICTTEN3077A Commission an electronic unit

ICTTENA Repair and replace telecommunications network hardware

ICTTEN3089A Repair and replace telecommunications network hardware.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Consult with customer may include:

Schedule may be:

Maintenance may include:

Appropriate person may include:

Equipment may include:

Remote interrogation may include:

Corrective action may include: